How to contact us
*Please note the App may be listed under a different name depending on your location and translation.
Personal Data we collect from you
We collect Personal Data about you when you register on the app and we collect Personal Data automatically when you interact with the Services. Personal data collected through interaction with the app are the results of your readings when you use our services.
You may also allow us to connect to third-party services, such as Apple HealthKit and Google Fit, to enable us to import Personal Data about your health and activities into the App and export your data to such third party services. This imported data may include sports activities, weight, calories burned, heart rate, number of steps/distance traveled, and other data about your health. We will process this data in order to provide you with the App functionality. When you choose to have this data imported you are subject to the Google Fit and Apple HealthKit privacy policies and practices.
How we use your Personal Data
Depending on which features of the Services you use, we will process your Personal Data based on one or more of the following legal bases:
Your consent. For example, on the registration screen when you give us permission to process your Personal Data;
To fulfill our contractual obligations to you in order to provide the Services to you;
Legitimate interest. We may process your Personal Data in relation to our interests in providing the Services to you, our commercial interests, including our interest in protecting the security and integrity of the Services, and wider societal benefits;
Legal obligation. We may be obligated to process some of your Personal Data to comply with applicable laws and regulations.
Your privacy rights
It does not matter what country or region you come from, we are committed to providing you vast privacy rights in relation to your Personal Data.
Correction of your Personal Data
If you believe that your Personal Data is inaccurate, you have a right to contact us and ask us to correct such Personal Data.
Erasure of your Personal Data
You may ask us to erase your Personal Data if you withdraw your consent to processing, if you believe such processing is unlawful. Please be aware that erasing some Personal Data may affect your experience using certain features of the Services that rely on historic data.
General age limitation.
The Services may be used by/on children under parental/guardian supervision.
Due to legal requirements in some regions, we do not allow the use of the Services by users younger than 16 years old. If you are aware of anyone younger than 16 using the Services in a region where it is not permitted, please contact us at email@example.com and we will take steps to delete such information and (or) delete the child’s account.
Moreover, some of the App functions are limited for users that are younger than 16.
Communication with you
We may contact you from time to time via email or through other means (like popups or push notifications) to communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information that we think will be of interest to you.
Opt-out options. You can always opt out of receiving emails by unsubscribing via the “Unsubscribe” link contained in the email. Opting-out of these emails or notifications will not end the transmission of important service-related emails that are necessary to your use of the Services. You may also opt out of receiving popups or push notifications by adjusting your settings in your device. If applicable laws prescribe so, we may ask some users to provide their additional consent for such communications.
Please note that we may contact you with information about products, services, offers, promotions, rewards, and events offered by us and others via third-party platforms (like social media).
Storage and international Personal Data transfers
PelMedic Vital Signs App (VS App) is based in the Nigeria. Personal Data we collect is transferred to and processed in the U.S. (where it is governed by U.S. law) and to other countries (where it is governed by the laws of those countries). The laws of the U.S. and the laws of other countries may not offer the same protections as the laws of your jurisdiction.
Transfers of Personal Data outside of the European Union, the European Economic Area and the United Kingdom
Personal Data in the European Union (EU), the EEA and the United Kingdom (UK) is protected by the General Data Protection Regulation (GDPR) and Data Protection Act 2018, but some other countries may not necessarily have the same standard of protection for your Personal Data.
PelMedic Vital Signs App (VS App) transfers Personal Data from the EU, EEA and UK to the U.S. and other third countries. When transferring Personal Data outside the EU, EEA and UK we implement standard SSL to ensure security.