Overview :

This privacy policy contains information about how we use your data. Your data that is contained within the PelMedic Vital Signs App (VS App) and the PelMedic cloud storage systems are the data that you have submitted and data that have been generated during your use of the PelMedic Vital Signs App (VS App). When you use the PelMedic Vital Signs App (VS App), you are trusting us with this personal data and we are committed to keeping that trust. Our privacy policy includes steps we take to ensure that individual user's data and privacy rights are protected and to provide transparency about our data practices. The purpose of our Privacy Policy is to explain what data we collect, how it is used and shared, and how you can control it.

How to contact us

We believe in transparent and open dialogue, so we strongly encourage you to contact our Support Team at admin@pelmedic.com, our Data Protection Officer at privacy@pelmedic.com if you have questions about this Privacy Policy, how we collect or process your Personal Data, or anything else related to our privacy practices. This Privacy Policy explains how PelMedic Vital Signs App (VS App) (“VS App” or “we” or “us”) collects, stores, uses, transfers and shares Personal Data from our users (“you”) in connection with the PelMedic Vital Signs App (VS App) and the pelmedic.com website including any products and services related to it (the "Website") (all collectively, the “Services”). *Please note the App may be listed under a different name depending on your location and translation. We reserve the right to and may change this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address provided when you register), through the App, or by presenting you with a new version of this Privacy Policy. If permitted by applicable law, your continued use of the Services after the effective date of an updated version of the Privacy Policy will indicate your acceptance of the Privacy Policy as modified. In some cases, you will be given a choice about whether to explicitly accept changes to the Privacy Policy. If you do not accept the terms of the Privacy Policy, please do not use the Services.

Personal Data we collect from you

We collect Personal Data about you when you register on the app and we collect Personal Data automatically when you interact with the Services. Personal data collected through interaction with the app are the results of your readings when you use our services. You may also allow us to connect to third-party services, such as Apple HealthKit and Google Fit, to enable us to import Personal Data about your health and activities into the App and export your data to such third party services. This imported data may include sports activities, weight, calories burned, heart rate, number of steps/distance traveled, and other data about your health. We will process this data in order to provide you with the App functionality. When you choose to have this data imported you are subject to the Google Fit and Apple HealthKit privacy policies and practices.

How we use your Personal Data

Depending on which features of the Services you use, we will process your Personal Data based on one or more of the following legal bases: Your consent. For example, on the registration screen when you give us permission to process your Personal Data; To fulfill our contractual obligations to you in order to provide the Services to you; Legitimate interest. We may process your Personal Data in relation to our interests in providing the Services to you, our commercial interests, including our interest in protecting the security and integrity of the Services, and wider societal benefits; Legal obligation. We may be obligated to process some of your Personal Data to comply with applicable laws and regulations.

Your privacy rights

It does not matter what country or region you come from, we are committed to providing you vast privacy rights in relation to your Personal Data.

Correction of your Personal Data

If you believe that your Personal Data is inaccurate, you have a right to contact us and ask us to correct such Personal Data.

Erasure of your Personal Data

You may ask us to erase your Personal Data if you withdraw your consent to processing, if you believe such processing is unlawful. Please be aware that erasing some Personal Data may affect your experience using certain features of the Services that rely on historic data.

Children’s privacy

General age limitation.

The Services may be used by/on children under parental/guardian supervision. Due to legal requirements in some regions, we do not allow the use of the Services by users younger than 16 years old. If you are aware of anyone younger than 16 using the Services in a region where it is not permitted, please contact us at privacy@pelmedic.com and we will take steps to delete such information and (or) delete the child’s account. Moreover, some of the App functions are limited for users that are younger than 16.

Communication with you

We may contact you from time to time via email or through other means (like popups or push notifications) to communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information that we think will be of interest to you. Opt-out options. You can always opt out of receiving emails by unsubscribing via the “Unsubscribe” link contained in the email. Opting-out of these emails or notifications will not end the transmission of important service-related emails that are necessary to your use of the Services. You may also opt out of receiving popups or push notifications by adjusting your settings in your device. If applicable laws prescribe so, we may ask some users to provide their additional consent for such communications. Please note that we may contact you with information about products, services, offers, promotions, rewards, and events offered by us and others via third-party platforms (like social media).

Storage and international Personal Data transfers

PelMedic Vital Signs App (VS App) is based in the Nigeria. Personal Data we collect is transferred to and processed in the U.S. (where it is governed by U.S. law) and to other countries (where it is governed by the laws of those countries). The laws of the U.S. and the laws of other countries may not offer the same protections as the laws of your jurisdiction.

Transfers of Personal Data outside of the European Union, the European Economic Area and the United Kingdom

Personal Data in the European Union (EU), the EEA and the United Kingdom (UK) is protected by the General Data Protection Regulation (GDPR) and Data Protection Act 2018, but some other countries may not necessarily have the same standard of protection for your Personal Data. PelMedic Vital Signs App (VS App) transfers Personal Data from the EU, EEA and UK to the U.S. and other third countries. When transferring Personal Data outside the EU, EEA and UK we implement standard SSL to ensure security.